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PRIVACY POLICY

Important information regarding the use of this site.

Viola Milano is committed to ensuring the privacy of your personal information and this privacy notice is designed to tell you which information we collect from you, how this information may be used and how it is protected.

Collection and use of personal information

Viola Milano limits its requests for information to what is required to ensure accurate service. Most of the information we collect is very basic and is needed to complete a purchase or provide a refund. Examples of user information that may be collected may include your name, address, telephone number, e-mail address, credit-or debit-card information, a description of the item requested or purchased and the IP address of your computer.

Information Voluntarily Provided

There are times when you may provide information to us voluntarily. This occurs when you provide your feedback to us though e-mails, return forms, letters, Viola Milano news letter or telephone calls. We use this information to respond to your query and to keep track of customer feedback.

Updating and Correcting Your Personal Information

You may access and correct your personal information by emailing us at customer@violamilano.com.

Please include your name, address and / or email address when you contact us.
We encourage you to promptly update your personal information if it changes.

Cookies

Certain parts of the site use “cookies” to keep track of your visit and to help you navigate between sections. A cookie is a small data file that certain websites store on your computer’s hard drive when you visit them. They can contain information such as your user ID and the pages you have visited.

We use cookies on the website to enable us to deliver content specific to your interests and get an idea of which parts of the site you are visiting. Our cookies do not read data from your computer’s hard drive or read cookies created by other websites you have visited.

If you do not want your visit to the website to be tracked by our cookies, you can set your internet browser and/or firewall to disable them.

Unfortunately, this may have a negative effect on your use of the site. Please refer to your internet browser help file to see how to disable and/or delete cookies on your PC.

Security

The site has numerous security measures in place to prevent the loss, misuse and alteration of information under our control such as password and firewalls. We cannot, however, guarantee that these measures are, or will remain, adequate. We do, however, take data security very seriously and will use all reasonable endeavours to protect the integrity of the information you provide.

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